Refund policy
Quick Overview
- 30-day return window
- Items must be unused and in original condition
- Easy return request process
- Fast review and refund handling
Return Window
You have 30 days from the date of delivery to request a return.
After 30 days, we are unable to offer a refund or exchange.
Eligibility for Returns
To be eligible for a return, your item must:
- Be unused and in original condition
- Be returned in the original packaging
- Include proof of purchase or order confirmation
Items showing signs of wear, use, damage, or missing parts may not qualify for a refund.
Non-Returnable Items
- Opened health or personal care products
- Used apparel or worn accessories
- Items returned more than 30 days after delivery
- Items not in original condition
Sale Items
Only regular-priced items may be refunded.
Sale or discounted items are not eligible for refunds.
Damaged or Incorrect Items
We will review your request and work quickly to resolve it.
How to Start a Return
To request a return, please contact us at:
Once your request is reviewed, we will provide return instructions.
Refunds
If approved, your refund will be issued to your original payment method within 5–10 business days.
We aim to process all returns quickly and fairly to ensure a smooth experience.
Late or Missing Refunds
If you haven’t received your refund:
Processing times may vary depending on your financial institution.
If you have completed these steps and still have not received your refund, please contact us at:
Exchanges
We only replace items if they are defective or damaged.
If you need an exchange for the same item, please contact us at:
Return Shipping
Shipping costs are non-refundable.
If a refund is issued, return shipping costs may be deducted from the refund.
Shipping Your Return
We cannot guarantee receipt of your returned item without tracking.
Contact Us
If you have any questions about our Return & Refund Policy, our support team is happy to assist you.
You may also reach out through our Contact Page.